Hereworks Solve is about fast, smart, location-aware reporting of building occupant requests with an app-free interface, accessible from any smart device. Our next-generation platform streamlines issue reporting, tracking, and resolution—ensuring seamless operations and enhancing the occupant experience.

Key Features:

• Report a Problem Instantly -  Users submit requests or report issues in their workspace without app installation or login;
• Map and Categorize Issues  - Each request is automatically logged and visualised on a heatmap, allowing building managers to easily identify problem areas and prioritise tasks.
• Automate Workflows - Pre-assign the priority level and the responsible user group for each type of issue or request, ensuring effective and efficient responses.
• Receive Notifications in Real Time - Building and facility managers receive instant notifications in real time for reported issues, ensuring prompt action and effective communication.
• Analyze and Improve - AI-powered analytics provide actionable insights into recurring requests and operational inefficiencies, helping make data driven decisions to improve service quality.