1. End-to-End Task Lifecycle
Every task follows a structured process, with the ability to customise the different statues to support different flows for different task types. Workflows can be configured to reflect how your team actually operates, ensuring flexibility while keeping control.
2. Supporting the Full Task Lifecycle
We also provide a range of optional modules — Pre-Approval, Work Order, Scheduling, and Quotes — to support the entire task lifecycle from end to end. Each stage includes defined logic, automated notifications, and performance tracking to ensure all work stays transparent and on time.
3. Real-Time Dashboards
See all your open, upcoming, and completed jobs, along with a visual dashboard showing SLA performance. Managers can track by site, asset, or team member, identifying issues before they become complaints.
4. Configurable Escalations and SLAs
Define escalation rules and SLA targets by task type, location, or asset. Automated alerts ensure late tasks or overdue approvals are flagged early, keeping service delivery proactive.
5. Customise the Platform for Your Company
Extended metadata lets FM teams customise askporter to their needs — adding custom fields, asset-specific data, links to manuals or procedures, and even embedded knowledge-base articles. This ensures each task and asset has the exact information your teams need to deliver safely and efficiently.
Unified Task View
Key Features
Everything you need to manage tasks efficiently
Stop juggling spreadsheets and scattered systems. Task Manager brings all your jobs, teams, and performance data into one place — with the flexibility to configure workflows exactly how you need them.
Unified Task View
One portal for all your jobs, assets, and users.
Automate Job Allocation
Automatically assign jobs to the right team, supplier, or operative based on your rules.
Live SLA Tracking
Visual boards with timers, breach alerts, and performance metrics across all jobs.
Customisable Platform
Add custom fields, documents, or knowledge resources to your data.
Configurable workflows
Tailor statuses, priorities or workflows per task or asset type.
Automated Escalations
Alerts for late or breached SLAs and 'next best action' recommendations.
Role-Based Permissions
Control visibility and actions by user type.
Zero-Integration Mode
Spreadsheets and email in, clean evidence out.
Manager Snapshots
Live backlog, breaches, blockers – shareable in one click.