This session draws intriguing parallels between ostrich behaviour and leadership, using real-world case studies to highlight the consequences of avoidance and offering actionable lessons focused on courage, transparency, and proactive problem-solving. Attendees will explore how to foster adaptive skills like resilience and emotional intelligence while embedding leadership into organisational culture to inspire accountability and ownership at all levels. Additionally, the session examines the evolving role of Facilities Management (FM) in shaping sustainable and socially responsible workplaces, highlighting how leaders in FM can drive innovation, measure ROI, and embrace AI-driven tools to adapt to future challenges and opportunities.