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Blurred Lines: Integrating People, Space, and Properties
Everything happens somewhere, and increasingly, things now happen in two places: physical and digital. This is the essence of the modern-day digitised workplace. The digital realm is increasingly being used to manage and control the physical space, and the effectiveness of this management is determined by how accurately these two realms reflect each other.
In property and facilities management, our role is to provide spaces where activities can occur. We strive to optimise these spaces to meet the needs of their users in the most efficient and effective manner. Delivering the best service requires a precise and ongoing dialogue between the users of the space, the properties that house these spaces, and the entities responsible for their upkeep. Technology plays a key role in facilitating this conversation, but it does not create value on its own.
This session will share insights and lessons learned on how to transform technological innovation into real business value by bringing people, data, and properties together. The goal is to create a truly modern digitised workplace.
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