Defibrillator Readiness at Scale: Why Facilities Management Holds the Key

29 Apr 2026
Culture, Health & Wellbeing Hub
Culture, Health & Wellbeing Hub

A no‑cost, high‑impact way to deliver compliance, operational resilience and social value across your own and client estates.

Facilities Management (FM) teams oversee vast, multisite estates, giving them a unique ability to transform national defibrillator readiness at speed and at no cost, all within their business‑as‑usual activity. This session explores how FM organisations can drive compliance, strengthen operational resilience and deliver meaningful social value by registering the defibrillators across their own estates on The Circuit, the UK’s national defibrillator network that tells ambulance services exactly where the nearest device is during a 999 call. It also shows how FM teams can extend this approach to clients, helping them ensure their devices are emergency ready and visible to 999 call handlers when every second counts.


The session opens by setting the national picture: the number of devices already registered, the significant gap that remains, and why rapid access to accurate data is essential for effective emergency response. A deep‑dive case study from the John Lewis Partnership shows what good looks like streamlined processes, empowered staff and a single, trusted view of every device, leading to faster 999 access. Lives have already been saved.


The session closes with a clear call to action: make registration and logged checks routine to operational and societal benefits. FM companies can lead the way, starting today, with full support from the British Heart Foundation.

Speakers
Kaye Bettey
Kaye Bettey, Safety Support Manager: Projects & Assurance - The John Lewis Partnership
Philip Yea
Philip Yea, Past Chair, Distinguished Fellow - British Heart Foundation