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From Invisible to Indispensable: Building the Future Cleaning Workforce
For decades, cleaning has been one of the most essential yet overlooked professions. As buildings become more complex, expectations rise and labour markets tighten, the sector faces a critical challenge: how do we attract, retain and inspire the people who keep our spaces safe, clean and operational?
In this session, Jay Adderley C.Env.Cln, Chartered Cleaning Professional and Operations Director at CleanEvent Services, shares a frontline operational perspective on building engaged cleaning teams in high-pressure environments such as stadiums, arenas and major venues.
Drawing on real-world experience, the panel will explore how organisations can move beyond simply filling shifts and instead create roles that offer pride, progression and purpose. From empowering frontline teams and embracing technology to creating clearer career pathways within the industry, this session looks at how cleaning businesses can transform perception, improve retention and develop the next generation of professionals.
This is not a discussion about labour shortages, it’s about building an industry people actively want to join.
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