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Operational Excellence: Building Resilient, Efficient, and People-Centric Workplaces
Operational delivery is becoming increasingly complex as organisations demand greater efficiency, adaptability, and wellbeing-focused spaces. This session explores practical pathways to operational excellence, from smarter building operations and data-driven decision-making to evolving standards and skills. Learn insights on managing risk, improving performance, and designing services that elevate both user experience and organisational outcomes.
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