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Smarter Systems, Skilled People, Stronger Teams
This panel brings together voices from BICSc, CleanEvent, WCEC, HW Facilities, CleanManager and Foremost to explore how smarter systems and skilled people work together to build stronger, more resilient cleaning teams.
Panellists will discuss how structured systems, digital tools, and data-driven approaches can support operational efficiency, consistency, and compliance, while recognising that people remain central to service delivery. The discussion will examine the role of training, professional development, leadership, and engagement in creating confident, capable teams that can adapt to changing demands.
The session will also consider how collaboration across industry bodies, service providers, and media supports shared standards, innovation, and workforce progression. Attendees will gain practical insight into aligning systems and skills to strengthen performance, support staff, and deliver sustainable outcomes across the cleaning and facilities sector.
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