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From Turnover to Trust: Building Skilled, Committed Cleaning Teams
This session explores the real reasons people leave cleaning roles and challenges the assumption that high turnover is inevitable in the sector. Drawing on on‑the‑ground experience, the session looks at how perceptions of cleaning as “low‑skill” work influence recruitment, training, supervision and confidence. It highlights the importance of realistic recruitment, proper training and strong communication in building skilled, stable teams. The session is aimed at cleaning and FM professionals seeking practical insight into improving retention, team resilience and service consistency.
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