Workplace Technology Is Not the Strategy

29 Apr 2026
Technology & Smart Buildings Hub
Technology & Smart Buildings Hub

Organisations have never invested more in workplace technology and employees have never been less connected to how they work. The problem isn't the tech. It's that technology is being procured by technology departments. Software is being bought, not experiences designed. And five generations of employees are being handed tools without ever being asked what they actually need. What if the real strategy isn't the platform, it's the people?

Leagh and Tom bring two lenses workplace technology and culture to make the case that the organisations seeing real adoption aren't rolling out from the centre. They're co-creating with their people. Using employee insight and data to design solutions together, then building the cultural conditions for those solutions to stick. Expect real data from Mitie's workforce research, a practical methodology for getting technology to actually land, and three things every workplace leader can act on immediately.

Speakers
Leagh Carter
Leagh Carter, Director of Client Strategy, Workplace & Change - Mitie
Tom Kegode
Tom Kegode, Founder - SparkShift