Free to attend, we are offering THREE theatres of forward-thinking content to help you upskill and accelerate your workplace and FM strategies. With a mixture of presentations, panel discussions, hackathons, and interactive workshops, we have a jam-packed agenda to maximise your time at The Workplace Event.
Agenda
10:00
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Cleaning Innovation Hub180 mins
- Cleaning & Innovation Hub
TASKI will be supporting the BICSc stand, to demonstrate and showcase a variety of new and existing products. Be sure to come and say hello to find out about all the latest innovations in cleaning tech.
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10:30
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The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
In today’s fast-paced work environment, prioritising mental health is no longer a ‘nice to have’- it’s essential for business success. This session explores the critical role mental health plays in employee wellbeing, productivity, and retention. Through practical insights, real-world examples, and expert advice, discover how organisations can move beyond surface-level initiatives to embed meaningful mental health support into their culture. -
The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Facilities Management is a critical aspect of effective convenience store management. With a vast number of critical assets inclusive of refrigeration, HVAC, lighting and BMS, retailers need to have round-the-clock monitoring, analysis and ability to control assets to lower business risk, as well as drive energy savings and lower maintenance spending.
In this panel discussion, hear how The Midcounties Co-operative have shifted their facilities strategy, leveraging new data technology from LoweConex as well as partnering with new contractor partner, using data to improve insight and efficiency on across their critical asset portfolio.
Ben Sampson, Head of Facilities Management, will bring the audience through their journey to date, key decisions and investments, and the future of their approach to FM, providing key insights and takeaways attendees can take back in to working practice to improve their own efficiencies. -
Workplace Leaders Summit45 mins
- Workplace Leaders Summit
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11:00
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Collaboration Zone30 mins
- Collaboration Zone
Step into a lively 30-minute session designed to spark connections, inspire ideas, and energise your day! In this playful workshop, we’ll be tackling an unexpected challenge—designing the worst workplace imaginable. Think unwelcoming spaces, impractical layouts, and discomfort at every turn! Whether you enjoy sharing ideas openly or prefer a more relaxed space to contribute at your own pace, this playful workshop offers a welcoming environment for everyone. Break the ice with fellow attendees, challenge how you collaborate, and gain fresh insights—all while having a bit of fun. Perfect for a refreshing pause from the show and a chance to build new connections. Come as you are and leave inspired! -
Social Enterprise Village30 mins
- Social Enterprise Village
This session will explore the business models of social enterprises – businesses with a social or environmental purpose. Participants will gain insights into how partnering with social enterprises can contribute to the social value created by their organisation’s everyday business spend.
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11:15
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Changing workplace needs, operational efficiency demands and sustainability pressures are having a significant impact on how leaders view capital planning and decision-making. However, fragmented data, inefficient workflows and outdated tools often result in poorly prioritised projects, budget overruns and missed opportunities for long-term improvement. Join this session to discover how a unified platform can empower you to strategically manage assets, optimise budgets and align with organisational goals. " -
The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
In today’s workplace, allyship is essential for fostering inclusion and equity, yet it faces growing resistance—particularly as EDI initiatives come under scrutiny. True allyship requires more than statements of support; it demands action, advocacy, and a commitment to challenging systemic barriers. Intersectionality plays a key role, recognising that individuals experience discrimination and privilege differently based on overlapping identities such as race, gender, disability, and socioeconomic background. Without an intersectional lens, allyship risks being surface-level, failing to address the unique challenges faced by marginalised employees. With EDI efforts being scaled back in some regions, organisations must embed allyship into their culture, ensuring it is not dependent on external policies but rather a core value. This means creating spaces where diverse voices are heard, addressing biases in decision-making, and ensuring that support extends beyond single-issue advocacy. This discussion will explore how businesses and individuals can practise meaningful allyship, sustain momentum despite external pressures, and use an intersectional approach to drive lasting change. By doing so, organisations can create environments where all employees feel valued, supported, and empowered to succeed.
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11:30
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Workplace Leaders Summit45 mins- Workplace Leaders Summit
The workplace is evolving into a dynamic intersection of employee needs, business goals, and cultural shifts. The panel will explore the future of workplace experience through the lenses of facilities management, HR, technology and design, highlighting how collaboration can create environments that inspire productivity, engagement, and well-being. Join us to discover actionable strategies for designing adaptable, people-centric workplaces that meet the demands of tomorrow.
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11:45
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Social Enterprise Village30 mins
- Social Enterprise Village
This session will look at examples of how companies have integrated ESG criteria into procurement processes. It will also consider ways of navigating the challenges of balancing cost, quality, and ESG priorities.
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12:00
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Honeywell will announce a major directional change for its Building Automation business at The Workplace Event today. Elevating edge-to-cloud within building management, where future and existing Honeywell customers and facilities teams can experience improved service and management outcomes, prioritising the comfort and safety of all occupants and visitors. Discover remote monitoring and control through to the Building Management System (BMS) - whether you manage one, or 1,000 buildings. -
The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
This 30-minute talk by the IWFM Veterans in FM Network will highlight the value veterans bring to workplace and facilities management, the importance of supporting their transition into civilian careers, and how businesses can cultivate a workplace culture that champions veteran wellbeing and inclusion. -
Collaboration Zone30 mins
- Collaboration Zone
Come and join us for an interactive, hands-on session where you’ll have a chance to explore how to maximise your meeting and training spaces by blending physical design with simple to use technology to create a seamless, inclusive experience for everyone. Try out solutions that allow people to bring their own device, reduce setup time, and focus more on connecting and contributing.
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12:30
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Workplace Leaders Summit45 mins
- Workplace Leaders Summit
The IWFM Outlook 2024 ‘Keep investing: the tide is turning’ saw a brighter future as hope shaped like encouraging metrics peeped from the storm clouds of 2023. It suggested the sector was investing in key areas to drive productivity as our research pointed to organisations increasing more than decreasing space managed and as workspace investment was more likely to have gone up than down. A year on, how have things changed? Join our expert panel to discuss how these and other measures fared for our profession in our 2025 Survey and get some expert takes on what this means for workplace trends as we approach the end of Q1 of the C21st.
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12:45
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
In today's technology-driven work environment, a consistent and reliable power supply is essential to maintain productivity and safeguard critical data. Join Ashley Benfield, MD of P & I Group, to learn about resilient power infrastructures, through the usage of backup generators and Uninterruptible Power Suppliers, to support seamless operations, enhance employee experience, and protect against unexpected disruptions.
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13:00
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Collaboration Zone30 mins
- Collaboration Zone
Implementing workplace experience technology can be a game-changer—but it often comes with challenges. Many organisations struggle with misalignment, low adoption rates, and unexpected hurdles. However, failures offer some of the best learning opportunities.
This interactive session encourages participants to share real-world mistakes, analyse common pitfalls, and collaborate on solutions. Using storytelling, group discussion, and problem-solving exercises, attendees will leave with actionable insights to ensure smoother tech rollouts in their own workplaces.
We will be inviting our partners and others we know to come along so we can cover a wide range of tech deployments.
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Social Enterprise Village30 mins
- Social Enterprise Village
This session will explore how cross-sector collaboration in the facilities management space can lead to better procurement decisions and ultimately bring about positive outcomes for society and the planet. -
The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
End-of-Trip spaces are evolving and to become seamless wellness hubs. With Gen Z and hybrid work redefining expectations, the focus is now on smart technology, frictionless access, and wellbeing-driven design. In this session, Yellowbox Smart Lockers and Five at Heart explore the next frontier of EOT spaces, covering the shift from function to wellness, tech-driven user-first experiences, and why new generations are demanding more from EOT design. Join us to discover how End-of-Trip is transforming into the ultimate workplace wellbeing experience.
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13:30
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
If you're managing a workspace, you’re probably asking: How many people are using it? Do we need more or less space? Is the furniture right? There’s plenty of tech out there, but figuring out what’s useful and worth the cost can be tricky. This session, led by an insider(!) will help you cut through the sales pitches and focus on what actually works—maybe even with what you already have! -
Workplace Leaders Summit45 mins
- Workplace Leaders Summit
Join Chris Wiegeraad – Commercial Director at GoBright - as he explores how Smart Workplace Solutions boost office space efficiency, reduce costs, and deliver real ROI. He’ll invite customer “Midland Heart” on stage to discuss their experiences, sharing the tangible benefits and challenges of implementing smart office technology. This session will inspire you to rethink your workplace strategy and see how data-driven solutions can drive meaningful change for both businesses and employees.
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14:00
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Cleaning Innovation Hub60 mins
- Cleaning & Innovation Hub
Often the unseen element of the FM business, cleaning is fundamental to how people view their workplace.
Do you have problems with the cleaning of your buildings?
See what BICSc can offer to ensure cleaning is efficient and effective.
From a full review of your processes, productivity, and people, to maintaining a quality standard BICSc can support you.
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The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
Acoustic design is often considered a 'dark art' but has been shown to significantly affect workers' productivity and wellbeing. Effective acoustic design in workplaces is crucial for minimising distractions and enhancing productivity, especially as we encourage employees to work in the office, rather than at home. This talk explores what to do, and what not to do, to create an optimal acoustic environment.
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14:15
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Are you fully harnessing the power of your existing data? Solution Leader for Track Record at Jacobs, Liza-Jane Sapsford will explore how data-driven decisions can transform facility management. By leveraging end-to-end digital delivery and solutions, consistent asset data management and real-time reporting; organisations can enhance operational efficiency, reduce costs, and improve service quality. During this session, Liza will bring examples of how we have improved our clients' compliance and safety, resulting in increased compliance scores, time and money savings, and reduced carbon impacts. -
Social Enterprise Village30 mins
- Social Enterprise Village
This session will showcase a number of leading social enterprises who operate in the workplace and facilities space and are changing the world through socially driven products and services.
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14:30
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Workplace Leaders Summit45 mins
- Workplace Leaders Summit
This session dives into the environmental impact of workplace assets, shedding light on key concepts like carbon management, Net Zero, and Carbon Neutrality, and how these connect with broader ESG goals such as biodiversity, wellbeing, and social equity. Attendees will gain insights into the hidden carbon impact of furniture, fixtures, and equipment (F,F&E), which can account for 30% of a building’s carbon footprint over its lifecycle. We’ll explore actionable strategies like lifecycle extension through asset tracking, refurbishment, and reuse, alongside the emerging role of technology and regulations, such as the EU’s ESPR legislation and Digital Product Passports, in driving sustainable practices. -
Collaboration Zone30 mins
- Collaboration Zone
Many organisations invest in transforming workspaces to boost productivity, retention, and employee satisfaction. However, when changes are made without involving employees, they can face resistance and fail to deliver the intended benefits.
Join this interactive session, led by an organisational change expert, to explore research-backed strategies for involving staff in the design process. Ideal for anyone involved in workplace planning and business change management, this hands-on workshop will provide practical techniques to engage employees, foster buy-in, and create workspaces that truly work for everyone.
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15:00
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Cleaning Innovation Hub60 mins
- Cleaning & Innovation Hub
Do you know the legal requirements surrounding the provision of cleaning services?
What is COSHH and how does it affect you? For example, your cleaning workforce should be supported with the correct SDS and COSHH.
Join us for an in-depth delve into the BICSc Cleaning and Hygiene Audit – could this help your business?
Are you not happy with the standards of cleaning in your portfolio? Ask BICSc for an independent audit and see where your buildings are in terms of both cleaning standards and compliance. -
The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
To ensure a successful net zero journey, it is crucial to understand the key requirements that customers need for their energy transition. In this session, Nick Maggs from OCS will share how facilities management companies play a critical role in selecting the right technology and solutions to support their customers journey to net zero. -
The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
Learn how zero carbon commuting can benefit your workplace, as former GP and sustainability specialist, Dr Matt Sawyer delves into newly-released research. Matt explains how our health is harmed by poor air quality, physical inactivity and climate change. One report reveals that in the UK, 7% of the reduction in greenhouse gas emissions from transport can come from changing the amount of people on public transport and travelling more actively.
Matt and Sam Hunt from Mobilityways will both cover the important role decarbonising the commuting has to play in improving employee physical and mental health, and reduced sick leave, improving employee engagement and saving your team money on transport.
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15:30
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The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
Discover how the Post Office transformed its HQ workspace post-Covid by relocating to central London and implementing Officebooking to enable efficient hybrid working. This session explores how smart workspace management reduced operating costs, optimised space usage, and strengthened team connectivity—offering practical insights for facility and transition managers navigating similar challenges. -
Workplace Leaders Summit45 mins
- Workplace Leaders Summit
Is the Facilities Management industry ready to embrace a future shaped by different ways of thinking? This session explores how fostering inclusive environments for diverse cognitive approaches can spark creativity and innovation in FM. From rethinking recruitment to redesigning workplaces, we’ll tackle the changes needed to support a broader spectrum of thinkers. Are traditional practices holding us back from unlocking the potential of untapped talent? Join us for a thought-provoking conversation that challenges norms and explores the transformative power of inclusion. This is a revolution in thinking—don’t get left behind.
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15:45
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
If you think that indoor location tracking at work is an invasion of privacy, then you’re not alone – it’s a heated debate, to say the least. This session will face some of the controversies surrounding this topic, looking at what’s right, what’s wrong, and what falls somewhere in between – we will also show you how modern companies are using location technology responsibly to benefit employee wellbeing as well to increase company profits.
10:00
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Cleaning Innovation Hub180 mins
- Cleaning & Innovation Hub
ICE will be on the BICSc stand, offering you the chance to see some of their exciting cleaning robotics and showcasing the latest advances. -
The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
Bring some renewed energy to the morning of Day 2 with a light stretch and move class with the UK’s most exuberant Fitness Instructor. Enter sleepy and leave smiley after Catherine has worked her magic in this 20-minute demo of workplace wellness. (Come dressed for the office.) Catherine has a wealth of knowledge across a range of fitness components. Her clients have benefited from this throughout her time as a personal trainer and accomplished class teacher. Her infectious demeanor is unswervingly positive. Don’t miss out!
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10:30
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Workplace Leaders Summit30 mins
- Workplace Leaders Summit
This session advocates for a people-first approach to real estate strategy, emphasising balance over rigid return-to-office mandates. Suggesting that each organisation is a unique "society" with its own culture and values, this discussion will explore how to craft flexible, inclusive workplaces that meet business needs without compromising employee well-being. Attendees will hear how aligning real estate decisions with organisational values fosters engagement, supports diversity and inclusion (D&I), and optimises space for purposeful, in-person work activities. -
The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
'Collaboration’. A buzzword that has been doing the rounds when describing the purpose of the office. But what if we’ve been looking in the wrong direction all along? What if ‘collaboration’ is merely a term that’s been on-trend, used to describe something that is more difficult to define? Join Becky Turner, Workplace Psychologist at Claremont, as she cuts through the bullsh*t buzzwords and defines what leaders and employees are truly seeking from their workplace, and how we then create physical workplaces to reflect this. -
The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Explore how the connected workplace is reshaping modern offices by integrating smart technologies. This session delves into real-world examples of improved employee experiences, increased productivity, and actionable insights gained from occupancy data. Gain practical strategies for creating a connected office environment that fosters collaboration, enhances resource utilisation, and provides valuable analytics to drive business success.
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11:00
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Collaboration Zone30 mins
- Collaboration Zone
Many organisations invest in transforming workspaces to boost productivity, retention, and employee satisfaction. However, when changes are made without involving employees, they can face resistance and fail to deliver the intended benefits.
Join this interactive session, led by an organisational change expert, to explore research-backed strategies for involving staff in the design process. Ideal for anyone involved in workplace planning and business change management, this hands-on workshop will provide practical techniques to engage employees, foster buy-in, and create workspaces that truly work for everyone. -
Social Enterprise Village30 mins
- Social Enterprise Village
This session will explore how The Social Value Act and The Procurement Act are driving an increasing level of engagement between government suppliers and VCSE (Voluntary, Community and Social Enterprise) suppliers and advice for companies on how to get started on their social procurement journey.
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11:15
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Workplace Leaders Summit45 mins
- Workplace Leaders Summit
Capability in workplace and facilities management can be capability in the organisation. The skills crisis is raging real yet upskilling in workplace and facilities management can play a key part in helping to deliver not only an organisation’s workplace objectives but its strategic objectives too. How can organisations drive up competence? What impact can this have for wider questions beyond skills? Join the Institute’s skills experts and sector experts to explore these and other questions. -
The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
The upcoming ISO/CD 45010 (2026) on menstruation, menstrual health & menopause will set best-practice standards for period dignity in the workplace. Research shows that supporting employees’ menstrual health boosts productivity, reduces absenteeism & fosters loyalty, making it both socially responsible & good for business. Do you want to build a more inclusive & supportive workplace? Join us as we share insights on menstrual healthcare solutions that lead the way in employee wellbeing. -
The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Automatic Number Plate Recognition technology is at the forefront of modern parking management, offering a powerful solution for improving efficiency, accuracy, and user satisfaction. This presentation provides a comprehensive look at how ANPR is transforming parking management and enforcement practices. Whether you have a car park, are an urban planner, or technology enthusiast, this presentation will provide valuable insights into how ANPR is shaping the future of parking management and driving innovation across the industry.
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11:45
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Social Enterprise Village30 mins
- Social Enterprise Village
This session will look at how businesses can profit from circular economy principles and the role of innovation and technology in waste reduction and reuse.
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12:00
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Utilising lived experience and industry knowledge, discover the most common mistakes organisations make when implementing workplace technology, from underestimating user needs to overlooking data security and integration challenges. This talk offers practical insights to align technology with employee workflows, ensure adoption, and maximize ROI. Learn how to avoid costly missteps and create a seamless, productive digital workplace that empowers your team and drives business success. -
Collaboration Zone30 mins
- Collaboration Zone
Come and join us for an interactive, hands-on session where you’ll have a chance to explore how to maximise your meeting and training spaces by blending physical design with simple to use technology to create a seamless, inclusive experience for everyone. Try out solutions that allow people to bring their own device, reduce setup time, and focus more on connecting and contributing. -
The Knowledge Hub - Health & Wellbeing/Culture60 mins
- The Knowledge Hub - Culture/Health & Wellbeing
For many people the modern workplace is characterised by an unrelenting pace of change and volume of work that leaves many feeling reactive, stressed and overwhelmed. Learning evidence-based skills to handle pressure and stress effectively can therefore be an important part of any modern worker’s skillset. The Sustaining high performance workshop uses the latest in cognitive behavioural science to help participants sustain high levels of performance, even when working under pressure. The session has been shown to produce tangible benefits to health, wellbeing and performance. This interactive workshop is based on performance psychology principles frequently used by elite sports teams. In the session we equip participants with the best techniques to make an immediate difference to both their health and performance.
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12:10
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Workplace Leaders Summit30 mins
- Workplace Leaders Summit
Eptura unveils the latest findings from its Workplace Index, offering a data-driven look at how workspaces are evolving and what it means for businesses. This keynote will break down key trends, challenges, and opportunities, providing actionable insights for workplace leaders navigating the changing landscape of workplace value.
12:45
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Commercial leasing might be down, but demand for premium spaces and smart building experiences is soaring. This session explores how integrated smart building platforms transform ordinary offices into destinations people want to commute to. We’ll cover system integration, the role of workplace projects in smart building programs, and how to stay ahead in a fast-changing landscape—keeping your spaces vibrant.
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12:50
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Workplace Leaders Summit45 mins
- Workplace Leaders Summit
Join this high-energy session to explore practical, high-impact techniques for embedding DEI (Diversity, Equity, and Inclusion) into the core of your organisation. Discover essential tools for fostering a culture where every individual feels valued and empowered to excel, while top talent thrives in an inclusive environment. Packed with actionable insights and bold ideas, this session will leave you confident and equipped to inspire your teams, champion inclusivity, and create a workplace that celebrates belonging at every level.
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13:00
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Collaboration Zone30 mins
- Collaboration Zone
We all talk about collaboration, but what does it really mean in practice? Join Claremont’s Workplace Psychologist for an interactive workshop where your voice shapes the future of work. This is your chance to contribute directly to Claremont’s Annual Workplace Insight Report, by sharing your real-world experiences, challenges, and ideas.
Through dynamic discussions and guided exercises, we’ll move beyond the buzzwords to uncover what truly drives workplace collaboration, productivity, and connection. As a participant, you’ll gain exclusive early access to our Insight Report when it launches - ensuring you're ahead of the curve with the latest workplace trends and insights.
Don’t just talk about the future of work - help define it.
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Social Enterprise Village30 mins
- Social Enterprise Village
This session will explore how both large organizations and social enterprises can take meaningful steps toward Net Zero. From low barriers to entry to the high rewards of sustainability, we’ll discuss practical insights, real-world examples, and how sustainability can drive innovation and efficiency. Whether you're just starting your journey or looking to scale, this session will show that the path to Net Zero is accessible and impactful for businesses of all sizes.
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13:30
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
We all know managing your data is important, but all too often it becomes a bottleneck or falls by the wayside, especially when you're juggling multiple software platforms and clients. Automation expert Dan Blaney explains how you can leverage software integration to increase efficiency and eliminate double entry; automate workflows to make data an asset, not a burden; and get your business AI-ready.
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13:45
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Workplace Leaders Summit30 mins
- Workplace Leaders Summit
In an era of hybrid work, how do we build a culture where people genuinely want to come together and be part of the office experience? Our expert speaker will share best practices, challenge perspectives with thought-provoking questions, and showcase real-world case studies from across industries. Join this interactive session to explore what makes a workplace truly engaging, collaborative, and worth showing up for.
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14:00
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The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
As specialists embedded in inclusion, with clients from grassroots to corporations, we'll be spotlighting how inclusion initiatives are intrinsic to wellbeing, both of individuals and organisations. With the rise of inflammatory discourse around EDI, we know how important it is to protect and champion genuine inclusion initiatives, to support a culture where everyone can thrive. Join us as we share our top tips on creating authentic, sustainable, and people-centred change. -
Cleaning Innovation Hub60 mins
- Cleaning & Innovation Hub
Often the unseen element of the FM business, cleaning is fundamental to how people view their workplace.
Do you have problems with the cleaning of your buildings?
See what BICSc can offer to ensure cleaning is efficient and effective.
From a full review of your processes, productivity, and people, to maintaining a quality standard BICSc can support you.
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14:15
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Unlock the full potential of your car park and deliver tangible benefits that will improve your workplace experience. Learn how this untapped resource can be more efficiently managed to reduce costs while simultaneously improving employee satisfaction – and the surprising way it can help reduce your scope 3 emissions. -
Social Enterprise Village30 mins
- Social Enterprise Village
This session will showcase a number of leading social enterprises who operate in the workplace and facilities space and are changing the world through socially driven products and services.
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14:30
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Collaboration Zone30 mins
- Collaboration Zone
Many organisations invest in transforming workspaces to boost productivity, retention, and employee satisfaction. However, when changes are made without involving employees, they can face resistance and fail to deliver the intended benefits.
Join this interactive session, led by an organisational change expert, to explore research-backed strategies for involving staff in the design process. Ideal for anyone involved in workplace planning and business change management, this hands-on workshop will provide practical techniques to engage employees, foster buy-in, and create workspaces that truly work for everyone. -
Workplace Leaders Summit45 mins
- Workplace Leaders Summit
This session draws intriguing parallels between ostrich behaviour and leadership, using real-world case studies to highlight the consequences of avoidance and offering actionable lessons focused on courage, transparency, and proactive problem-solving. Attendees will explore how to foster adaptive skills like resilience and emotional intelligence while embedding leadership into organisational culture to inspire accountability and ownership at all levels. Additionally, the session examines the evolving role of Facilities Management (FM) in shaping sustainable and socially responsible workplaces, highlighting how leaders in FM can drive innovation, measure ROI, and embrace AI-driven tools to adapt to future challenges and opportunities.
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14:45
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The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
We’ll chat about what mental health really means, how to spot when someone might be struggling, and simple ways to offer support using the A.C.T. approach. Perfect for creating a kinder, more understanding workplace, this session is all about starting conversations and looking out for each other.
15:00
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Cleaning Innovation Hub60 mins
- Cleaning & Innovation Hub
Do you know the legal requirements surrounding the provision of cleaning services?
What is COSHH and how does it affect you? For example, your cleaning workforce should be supported with the correct SDS and COSHH.
Join us for an in-depth delve into the BICSc Cleaning and Hygiene Audit – could this help your business?
Are you not happy with the standards of cleaning in your portfolio? Ask BICSc for an independent audit and see where your buildings are in terms of both cleaning standards and compliance.
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Data about the workplace is only as good as the decisions and actions people take with it. But often, the stakeholders who are most capable of benefiting from and acting on workplace data (from employees to facility managers and senior leadership) don’t get the insights they need in a time and format they can easily understand and use. As a result, many companies hesitate to invest in workplace technology, for fear they will waste time and money only to generate data that never delivers value.
In this session, we’ll give practical examples of Mapiq clients of varying degrees of data maturity who have successfully overcome data paralysis and created meaningful workplace changes within their organizations. We’ll share how different types of data can layer together to solve problems, and how intuitive and fit-for-purpose visualizations can empower stakeholders at all levels.
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15:30
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Workplace Leaders Summit45 mins
- Workplace Leaders Summit
With a growing movement from large corporations to denounce their DEI practices we ask; is Diversity, Equity, and Inclusion in Facilities Management a driving force for change or an initiative past its prime? In this bold discussion, we explore whether DEI has lost its momentum in the FM and property sectors. Is it still a priority, or has it been overshadowed by shifting agendas and budget cuts? This session doesn’t shy away from controversy—uncover the truth behind the rhetoric, question the status quo, and hear from voices across the industry. Join us to challenge assumptions and debate whether DEI in FM is thriving, struggling, or in need of a complete reinvention.
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15:45
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Workplace technology should adapt to people, not the other way around. This session explores how human-centered tech enhances the workplace experience by prioritizing flexibility, personalization, and ease of use. Modern workplace experience software goes beyond scheduling—it allows employees to customize their workspace, supports hybrid work, and uses AI to simplify daily tasks. With examples from YAROOMS, we’ll examine how companies leverage data and automation to create workplaces that truly work for people.
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10:00
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Cleaning Innovation Hub180 mins
- Cleaning & Innovation Hub
Numatic are here to display their cleaning equipment and to have a chat with anyone attending who wants to see where the commercial cleaning kit is heading. Whether that be battery-operated machines or how equipment is built with sustainability in mind.
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10:30
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The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
Your chance to ask any questions you have on the best way to sit at work, including DSE regulations & chair functionality. Hosted by one of the UK`s leading seating experts, a rare chance to ask anything about office seating and desk set ups. -
The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Paul will share practical advice on how to address the many challenges with Asset Registers, including:
- What's driving the challenges
- Building an asset register - where to start?
- How to get the most out of the asset data you already have.
- Common mistakes and how to avoid them
- How to get the most out of the asset data you already have.
- How SFG20 can help you
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Workplace Leaders Summit45 mins
- Workplace Leaders Summit
Much discussion is currently taking place about AI and the sector’s readiness and optimisation of AI, when at the same time there is an existing maintenance backlog amounting to an eyewatering £49 billion bill for the Government. The recent NAO report highlighting this issue pointed at two key areas: a lack of accurate data and the lack of a comprehensive strategy around asset management. The discussion will emphasise the need for an industry-led approach on both information management and strategic asset management, touching on the important developments that are taking place such as the Information Management Initiative. Attendees will gain a deeper understanding of how robust standards can support effective decision-making and long-term resilience in the built environment.
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11:00
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Social Enterprise Village30 mins
- Social Enterprise Village
Are you looking to futureproof your business while managing, fitting out or refurbishing your workplace setting? Join this session to hear case studies of how social value and net zero goals can be embedded into property management, property fit out and property refurbishment. -
Collaboration Zone30 mins
- Collaboration Zone
Step into a lively 30-minute session designed to spark connections, inspire ideas, and energise your day! In this playful workshop, we’ll be tackling an unexpected challenge—designing the worst workplace imaginable. Think unwelcoming spaces, impractical layouts, and discomfort at every turn! Whether you enjoy sharing ideas openly or prefer a more relaxed space to contribute at your own pace, this playful workshop offers a welcoming environment for everyone. Break the ice with fellow attendees, challenge how you collaborate, and gain fresh insights—all while having a bit of fun. Perfect for a refreshing pause from the show and a chance to build new connections. Come as you are and leave inspired!
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11:15
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
In the era of smart buildings, building system data alone isn’t enough to optimise workplace performance. This session will explore how augmenting smart building analytics with human feedback can drive better decision-making, enhance user experiences, and create truly adaptive work environments. Learn how integrating qualitative insights with sensor-driven data leads to smarter, people-centric workplaces. Join us for an inspiring session that bridges technology and human experience to shape the future of work. -
The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
Competing for talent is not unique for the FM sector, but what is unique is that it’s people profile in management and building services is opposite to the profile of the many frontline people delivering its services every single day. Against a backdrop of political headwinds coming from the USA, where inclusive efforts are denounced by those ruling the country, how can you attract the greatest diversity of thought and talent in your organisation? Join us for a short overview of what good inclusive recruitment looks like, engage in the interactive conversation and walk away with tips and commitments that will make a difference for success in your organisation.
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11:30
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Workplace Leaders Summit45 mins
- Workplace Leaders Summit
Disconnected systems are a significant inconvenience, hindering both productivity and user satisfaction. The panel will share some of their strategies for unifying diverse technologies, enabling them to communicate effectively for a better user experience, increased efficiency, and actionable insights. Discover how to build a truly connected workplace that drives innovation and supports seamless collaboration.
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11:45
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Social Enterprise Village30 mins
- Social Enterprise Village
This session will look at where partnerships between public, private and social enterprise sectors can help bring about solutions for pressing global challenges such as climate change and inequality.
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12:00
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Collaboration Zone30 mins
- Collaboration Zone
Come and join us for an interactive, hands-on session where you’ll have a chance to explore how to maximise your meeting and training spaces by blending physical design with simple to use technology to create a seamless, inclusive experience for everyone. Try out solutions that allow people to bring their own device, reduce setup time, and focus more on connecting and contributing. -
The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
So, you built the fancy and very expensive gym, with the latest equipment and cool features. But let me guess, the usage is limited and it’s costing a fortune to run!
Every Office manager, HR team and senior leader grapples with how to develop the health and wellness agenda in the workplace. Many build or are planning to build gyms. It’s a good idea. Let me help explain how to turn it in to a real game changer. -
The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
As smart buildings evolve, storage remains an overlooked piece of the puzzle. In this session with Ravi, we’ll explore how smart lockers integrate seamlessly into modern workplaces, reducing real estate costs, automating management, and optimizing space utilization. We’ll discuss the ROI of smart lockers, their role in hybrid work environments, and how data-driven insights help companies make smarter workplace decisions. Join us as we uncover why storage should be as smart as the rest of your building.
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12:30
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The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
Join us for an inspiring talk by Dr. Birgit Kehrer on the benefits of climate friendly catering, where she will share her insights on how sustainable food choices can transform communities and promote healthier lifestyles. -
Workplace Leaders Summit45 mins
- Workplace Leaders Summit
AI is transforming facilities management, but where should you start? This session will explore practical, real-world applications of AI in Workplace Management, helping workplace leaders understand how to harness AI for greater efficiency and smarter decision-making.
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12:45
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Your workplace and people are your organisation's most valuable assets. To ensure that any transition is successful, it must be data-driven and easily embraced by your team. We'll demonstrate how we assist our clients in starting their Smart Building journey.
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13:00
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Social Enterprise Village30 mins
- Social Enterprise Village
This session will showcase a number of leading social enterprises who operate in the workplace and facilities space and are changing the world through socially driven products and services.
13:20
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The Knowledge Hub - Tech/Digital30 mins
- The Knowledge Hub - Technology/Digital
Are you and your operations ready for AI? Join us to uncover how mastering information management shapes the foundation of our sector’s digital maturity, unlocking the trust and the full potential of AI. Discover strategies, supporting tools and ongoing activities to elevate your readiness, efficiency and competitive edge in the new digital landscape.
13:30
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Workplace Leaders Summit45 mins
- Workplace Leaders Summit
Get ready for a lively and entertaining session as "Mock The Week" puts a fun twist on workplace trends. This panel debate, inspired by the hit game show, features three entertaining rounds, including "Guess the Headline" and a picture round, to spark engaging discussions. Join us for a unique blend of humour and insight into the latest developments shaping the future of work.
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13:45
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The Knowledge Hub - Health & Wellbeing/Culture30 mins
- The Knowledge Hub - Culture/Health & Wellbeing
Join us for an engaging workshop led by Alice Kinder, an experienced employment lawyer, to support organisations in promoting diversity, equity and inclusion (DEI) in the workplace while remaining compliant with employment legislation.
In this 30-minute session, we will provide an overview of the law on discrimination and positive action and explore some practical case studies on recruitment, promotion and workplace complaints.
This session is open to all, but will be particularly helpful for HR professionals, line managers, and business leaders.
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14:00
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Cleaning Innovation Hub60 mins
- Cleaning & Innovation Hub
Often the unseen element of the FM business, cleaning is fundamental to how people view their workplace.
Do you have problems with the cleaning of your buildings?
See what BICSc can offer to ensure cleaning is efficient and effective.
From a full review of your processes, productivity, and people, to maintaining a quality standard BICSc can support you.
14:15
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Social Enterprise Village30 mins
- Social Enterprise Village
This session will showcase a number of leading social enterprises who operate in the workplace and facilities space and are changing the world through socially driven products and services.
14:30
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Workplace Leaders Summit45 mins
- Workplace Leaders Summit
Is the Facilities Management industry’s Net Zero ambition a game-changing goal or an illusion? This unmissable session cuts through the greenwashing to explore whether the sector is truly on track to deliver sustainable results. Are we tackling emissions head-on, or are we outsourcing the problem? How do bold targets align with the reality of operations on the ground? With open and honest debate, we’ll expose the challenges, discuss practical solutions, and ask if the industry is setting itself up for success—or failure. Come prepared to question everything you thought you knew about FM and Net Zero.
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15:00
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Cleaning Innovation Hub60 mins
- Cleaning & Innovation Hub
Do you know the legal requirements surrounding the provision of cleaning services?
What is COSHH and how does it affect you? For example, your cleaning workforce should be supported with the correct SDS and COSHH.
Join us for an in-depth delve into the BICSc Cleaning and Hygiene Audit – could this help your business?
Are you not happy with the standards of cleaning in your portfolio? Ask BICSc for an independent audit and see where your buildings are in terms of both cleaning standards and compliance.
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